Integrations Facebook Groups Userback
Facebook Groups + Userback
Full list

Supported Triggers & Actions

Everything you can automate between Facebook Groups and Userback.

When this happensTriggers

A trigger is an event that starts a workflow.

New Comment Posted in Group

New Comment Posted in Group

Runs when a new comment is posted in a selected Facebook Group.

New Feedback

New Feedback

Triggered when a new feedback is submitted in Userback.

Request a new Trigger for Facebook Groups

Do thisActions

Action is the task that follows automatically within your Facebook Groups integrations.

Send A Private Reply

Send A Private Reply

Send a private reply to a post or comment.

List Feedback

List Feedback

List of feedback

List Projects

List Projects

List Available Projects

Create a Feedback

Create a Feedback

Creates a new feedback entry in Userback.

List Comments from a Feedback

List Comments from a Feedback

List comments from a feedback

List Members

List Members

Lists available Members

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Facebook Groups
Facebook Groups + Userback
Facebook Groups logo

About Facebook Groups

Groups provide a space to communicate about shared interests with certain people. You can create a group for anything — your family reunion, your after-work sports team, your book club — and customize the group's privacy settings depending on who you want to be able to join and see the group.

Learn more
Integrations Userback
Userback + Facebook Groups
Userback logo

About Userback

Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.

Learn more

Frequently Asked Questions

How do I connect Facebook Groups and Userback?

Sign up for a free viaSocket account, then authorize both your Facebook Groups and Userback accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Facebook Groups and Userback as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Facebook Groups to Userback?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Userback. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Facebook Groups triggers actions in Userback, and a separate workflow where Userback triggers actions in Facebook Groups. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Facebook Groups and Userback. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Facebook Groups and Userback integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.