Connect Facebook Messenger and Sangam CRM
Integrate Facebook Messenger with Sangam CRM to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create a new Lead in Sangam CRM when New Page Message in Facebook Messenger
Create Opportunity in Sangam CRM when New Page Message in Facebook Messenger
Fetch Module Fields from Sangam CRM when New Page Message in Facebook Messenger
Create Contact in Sangam CRM when New Page Message in Facebook Messenger
Create Ticket in Sangam CRM when New Page Message in Facebook Messenger
Popular Facebook Messenger + Sangam CRM flows
Start from a real workflow other teams are already running.
Create a new Lead in Sangam CRM when New Page Message in Facebook Messenger
Use this flowCreate Opportunity in Sangam CRM when New Page Message in Facebook Messenger
Use this flowFetch Module Fields from Sangam CRM when New Page Message in Facebook Messenger
Use this flowCreate Contact in Sangam CRM when New Page Message in Facebook Messenger
Use this flowCreate Ticket in Sangam CRM when New Page Message in Facebook Messenger
Use this flowCreate Company in Sangam CRM when New Page Message in Facebook Messenger
Use this flowCreate Campaign in Sangam CRM when New Page Message in Facebook Messenger
Use this flowCreate or Update Lead in Sangam CRM when New Page Message in Facebook Messenger
Use this flowCreate Or Update Linked Record in Sangam CRM when New Page Message in Facebook Messenger
Use this flowUpdate an Account in Sangam CRM when New Page Message in Facebook Messenger
Use this flowSupported Triggers & Actions
Everything you can automate between Facebook Messenger and Sangam CRM.
When this happensTriggers
A trigger is an event that starts a workflow.
New Page Message
Runs when new page message
New Lead Created
Runs when a new lead is created.
New Contact Created
Trigger when new contact is created
Opportunity Created
Runs when opportunity created
New Ticket Created
Runs when new ticket is created
New Account Created
Runs when new account is created
Do thisActions
Action is the task that follows automatically within your Facebook Messenger integrations.
Send Message from Page
Sends a message to a user from a page.
Send Receipt Template
The receipt template allows you to send an order confirmation as a structured message.The template may include an order summary, payment details, and shipping information.
Set Messenger Welcome Screen
Dropdown to choose which Messenger Profile property/properties to set (get_started, greeting, or both).
Set Ice Breakers
Ice Breakers provide a way for users to start a conversation with a business with a list of frequently asked questions.
Set Persistent Menu
The Persistent Menu allows you to create and send a menu of the main features of your business.
Set Sender Actions
Set Sender Actions, display your actions in a conversation to let message recipients know that you have seen and are processing their message.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. Viasocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Learn by building automations
Step-by-step video tutorials to help you connect apps, automate workflows, and save time.
Learn how to automate Facebook Messenger and Sangam CRM workflows.
Learn how to automate Facebook Messenger and Sangam CRM workflows.
Learn how to automate Facebook Messenger and Sangam CRM workflows.
Learn how to automate Facebook Messenger and Sangam CRM workflows.
Learn how to automate Facebook Messenger and Sangam CRM workflows.
Learn how to automate Facebook Messenger and Sangam CRM workflows.
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About Facebook Messenger
Facebook Messenger is a popular communication platform that allows users to send messages, make voice and video calls, and share multimedia content with friends and family. It is integrated with Facebook, providing seamless connectivity and interaction with your social network.
Learn more
About Sangam CRM
Sangam CRM is a business CRM platform for managing sales, marketing, helpdesk support, internal tasks, and automated business workflows, with web, mobile, API, and integration capabilities.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Facebook Messenger and Sangam CRM accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Facebook Messenger and Sangam CRM as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Sangam CRM. No coding required.
Yes. You can set up a workflow where Facebook Messenger triggers actions in Sangam CRM, and a separate workflow where Sangam CRM triggers actions in Facebook Messenger. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Facebook Messenger and Sangam CRM. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Facebook Messenger and Sangam CRM integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
