Integrate Facebook Messenger with Twist to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Receipt Template in Facebook_messenger when New Thread in Twist
Set Messenger Welcome Screen in Facebook Messenger when New Thread in Twist
Set Ice Breakers in Facebook Messenger when New Thread in Twist
Set Persistent Menu in Facebook Messenger when New Thread in Twist
Set Sender Actions in Facebook Messenger when New Thread in Twist
Start from a real workflow other teams are already running.
Facebook Messenger
When this happens...
New Page Message
Twist
Automatically do this!
Add thread
Post Comment
Post Message
List All Threads
Send Receipt Template in Facebook_messenger when New Thread in Twist
Use this flowSet Messenger Welcome Screen in Facebook Messenger when New Thread in Twist
Use this flowSet Ice Breakers in Facebook Messenger when New Thread in Twist
Use this flowSet Persistent Menu in Facebook Messenger when New Thread in Twist
Use this flowSet Sender Actions in Facebook Messenger when New Thread in Twist
Use this flowSend Generic Template via Facebook Messenger when New Thread in Twist
Use this flowGet User Details from Facebook Messenger when New Thread in Twist
Use this flowGet Messenger Profile Fields Details from Facebook Messenger when New Thread in Twist
Use this flowSend Message from Page via Facebook Messenger when New Comment Posted in Thread in Twist
Use this flowSend Receipt Template in Facebook_messenger when New Comment Posted in Thread in Twist
Use this flowEverything you can automate between Facebook Messenger and Twist.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new page message
Triggers when a new thread is created in a channel.
Triggers when a new comment is added in a thread.
Triggers when a new message is added anywhere inside a conversation.
Triggers when a workspace is deleted.
Triggers when a workspace is updated.
Action is the task that follows automatically within your Facebook Messenger integrations.
Sends a message to a user from a page.
The receipt template allows you to send an order confirmation as a structured message.The template may include an order summary, payment details, and shipping information.
Dropdown to choose which Messenger Profile property/properties to set (get_started, greeting, or both).
Ice Breakers provide a way for users to start a conversation with a business with a list of frequently asked questions.
The Persistent Menu allows you to create and send a menu of the main features of your business.
Set Sender Actions, display your actions in a conversation to let message recipients know that you have seen and are processing their message.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
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Facebook Messenger is a popular communication platform that allows users to send messages, make voice and video calls, and share multimedia content with friends and family. It is integrated with Facebook, providing seamless connectivity and interaction with your social network.
Learn moreTwist is a team communication tool designed to facilitate organized and efficient collaboration. It helps teams stay on the same page with threaded conversations, ensuring that important information is easy to find and follow.
Learn moreSign up for a free viaSocket account, then authorize both your Facebook Messenger and Twist accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Facebook Messenger and Twist as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Twist. No coding required.
Yes. You can set up a workflow where Facebook Messenger triggers actions in Twist, and a separate workflow where Twist triggers actions in Facebook Messenger. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Facebook Messenger and Twist. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Facebook Messenger and Twist integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.