Connect Facebook Messenger and MSG91
Integrate Facebook Messenger with MSG91 to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Campaign via MSG91 when New Page Message in Facebook Messenger
Send a Mail via MSG91 when New Page Message in Facebook Messenger
Create Alert in MSG91 when New Page Message in Facebook Messenger
Send Mail via Hello via MSG91 when New Page Message in Facebook Messenger
Set Ice Breakers in Facebook Messenger when WhatsApp Delivery Report Arrives in MSG91
Popular Facebook Messenger + MSG91 flows
Start from a real workflow other teams are already running.
Choose a trigger
Facebook Messenger
When this happens...
New Page Message
Choose an action
MSG91
Automatically do this!
Send Campaign
Send Template SMS
Send a Mail
Create or Update Contact in Segmento
Update Contact In Segmento
Search a specific contact in Segmento
Schedule a Template SMS
Find Campaign Template Details
List WhatsApp Templates
Send WhatsApp Template Message
Validate Email Address
Get all Contacts in a Phonebook
Get a Contact in Phonebook
Get all Segment
Create User Event
Check Template Status
Send WhatsApp Message
Generate Short URL
Verify OTP
Resend OTP
OTP Analytics
Send OTP via Widget
Resend Widget OTP
Verify Widget OTP
Verify Widget Token
Make a Voice Call
Send Voice Message
Send RCS Template Message
Create Alert
Close Alert
Send Mail via Hello
Search Tickets
Send Campaign via MSG91 when New Page Message in Facebook Messenger
Use this flowSend a Mail via MSG91 when New Page Message in Facebook Messenger
Use this flowCreate Alert in MSG91 when New Page Message in Facebook Messenger
Use this flowSend Mail via Hello via MSG91 when New Page Message in Facebook Messenger
Use this flowSet Ice Breakers in Facebook Messenger when WhatsApp Delivery Report Arrives in MSG91
Use this flowSend Message from Page via Facebook Messenger when SMS Delivery Confirmation Arrives from MSG91
Use this flowSet Ice Breakers in Facebook Messenger when SMS Delivery Confirmation Arrives from MSG91
Use this flowSet Sender Actions in Facebook Messenger when SMS Delivery Confirmation Arrives from MSG91
Use this flowSend Generic Template via Facebook Messenger when SMS Delivery Confirmation Arrives from MSG91
Use this flowSend Message from Page via Facebook Messenger when RCS Delivery Report Received from MSG91
Use this flowSupported Triggers & Actions
Everything you can automate between Facebook Messenger and MSG91.
When this happensTriggers
A trigger is an event that starts a workflow.
New Page Message
Runs when new page message
WhatsApp Delivery Report Arrives
Runs when a new inbound or outbound WhatsApp delivery report arrives.
SMS Delivery Confirmation Arrives
Runs when an SMS sent from your account receives a delivery confirmation.
New Voice Call
Runs when a new outbound or inbound voice call is made or received.
RCS Delivery Report Received
Runs when a delivery report for an RCS message is received for messages sent or received.
OTP Sent
Runs when an OTP is sent using MSG91's SendOTP service.
Do thisActions
Action is the task that follows automatically within your Facebook Messenger integrations.
Send Message from Page
Sends a message to a user from a page.
Send Receipt Template
The receipt template allows you to send an order confirmation as a structured message.The template may include an order summary, payment details, and shipping information.
Set Messenger Welcome Screen
Dropdown to choose which Messenger Profile property/properties to set (get_started, greeting, or both).
Set Ice Breakers
Ice Breakers provide a way for users to start a conversation with a business with a list of frequently asked questions.
Set Persistent Menu
The Persistent Menu allows you to create and send a menu of the main features of your business.
Set Sender Actions
Set Sender Actions, display your actions in a conversation to let message recipients know that you have seen and are processing their message.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Facebook Messenger
Facebook Messenger is a popular communication platform that allows users to send messages, make voice and video calls, and share multimedia content with friends and family. It is integrated with Facebook, providing seamless connectivity and interaction with your social network.
Learn moreSimilar apps
About MSG91
MSG91 is a cloud communication platform that provides APIs for SMS, WhatsApp, voice, email, RCS, OTP, and customer engagement automation for businesses.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Facebook Messenger and MSG91 accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Facebook Messenger and MSG91 as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach MSG91. No coding required.
Yes. You can set up a workflow where Facebook Messenger triggers actions in MSG91, and a separate workflow where MSG91 triggers actions in Facebook Messenger. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Facebook Messenger and MSG91. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Facebook Messenger and MSG91 integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
