Integrations Facebook Messenger surveysensum
Facebook Messenger + surveysensum

Connect Facebook Messenger and surveysensum to Build Intelligent Automations

Choose a Trigger

Facebook Messenger

When this happens...

Choose an Action

surveysensum

Automatically do this!

Enable Integrations or automations with these events of Facebook Messenger and surveysensum

Enable Integrations or automations with these events of Facebook Messenger and surveysensum

Triggers

New Message Sent to Page

New Message Sent to Page

Triggered when a new message is received from a user on Facebook Messenger sent from page.

Request a new Trigger for Facebook Messenger

Actions

Send Message from Page

Send Message from Page

Sends a message to a user from a page.

Send Receipt Template

Send Receipt Template

The receipt template allows you to send an order confirmation as a structured message.The template may include an order summary, payment details, and shipping information.

Set Messenger Welcome Screen

Set Messenger Welcome Screen

Dropdown to choose which Messenger Profile property/properties to set (get_started, greeting, or both).

Set Ice Breakers

Set Ice Breakers

Ice Breakers provide a way for users to start a conversation with a business with a list of frequently asked questions.

Set Persistent Menu

Set Persistent Menu

The Persistent Menu allows you to create and send a menu of the main features of your business.

Set Sender Actions

Set Sender Actions

Set Sender Actions, display your actions in a conversation to let message recipients know that you have seen and are processing their message.

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Frequently Asked Questions

How do I start an integration between Facebook Messenger and surveysensum?

To start, connect both your Facebook Messenger and surveysensum accounts to viaSocket. Once connected, you can set up a workflow where an event in Facebook Messenger triggers actions in surveysensum (or vice versa).

Can we customize how data from Facebook Messenger is recorded in surveysensum?

Absolutely. You can customize how Facebook Messenger data is recorded in surveysensum. This includes choosing which data fields go into which fields of surveysensum, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Facebook Messenger and surveysensum?

The data sync between Facebook Messenger and surveysensum typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Facebook Messenger to surveysensum?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Facebook Messenger and surveysensum?

Yes, you can set conditional logic to control the flow of data between Facebook Messenger and surveysensum. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Facebook Messenger

About Facebook Messenger

Facebook Messenger is a popular communication platform that allows users to send messages, make voice and video calls, and share multimedia content with friends and family. It is integrated with Facebook, providing seamless connectivity and interaction with your social network.

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surveysensum

About surveysensum

SurveySensum offers an end to end Customer Experience Platform that measures and improves your CX metrics with CES, NPS, and CSAT surveys. It lets you gather customer feedback at all touchpoints and turn them into actionable insights. After receiving feedback it enables you to prioritize actions to improve products or services and proactively reduce churn and drive growth. Also, its Conversation Analysis platform allows you to discover new trends and insights with real-time text and sentiment analysis on qualitative voice of the customer data from sources like Chat bot conversations, app store reviews, social media etc and save hours of manual data processing with automated feedback tagging.

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