To start, connect both your facilitybot and batchdialer accounts to viaSocket. Once connected, you can set up a workflow where an event in facilitybot triggers actions in batchdialer (or vice versa).

Absolutely. You can customize how facilitybot data is recorded in batchdialer. This includes choosing which data fields go into which fields of batchdialer, setting up custom formats, and filtering out unwanted information.

The data sync between facilitybot and batchdialer typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.