IntegrationsFeatheryBoldDesk
Feathery + BoldDesk

Connect Feathery and BoldDesk to Build Intelligent Automations

Choose a Trigger

Feathery

When this happens...

Choose an Action

BoldDesk

Automatically do this!

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Data Received

Data Received

Triggers when the end user submits any data through your form.

Request a new Trigger for Feathery

Do thisActions

Action is the task that follows automatically within your Feathery integrations.

Retrieve Account Information

Retrieve Account Information

Retrieve your Account Information

Create Ticket

Create Ticket

Creates a new support ticket in BoldDesk.

Update Ticket

Update Ticket

Updates an existing support ticket with new information.

Create Contact

Create Contact

Create a new contact.

Create Contact Group

Create Contact Group

Create a new contact group.

Create Ticket Note

Create Ticket Note

Create note to an existing ticket.

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Frequently Asked Questions

How do I start an integration between Feathery and BoldDesk?

To start, connect both your Feathery and BoldDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Feathery triggers actions in BoldDesk (or vice versa).

Can we customize how data from Feathery is recorded in BoldDesk?

Absolutely. You can customize how Feathery data is recorded in BoldDesk. This includes choosing which data fields go into which fields of BoldDesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Feathery and BoldDesk?

The data sync between Feathery and BoldDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Feathery to BoldDesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Feathery and BoldDesk?

Yes, you can set conditional logic to control the flow of data between Feathery and BoldDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Feathery

About Feathery

Feathery is your go-to platform for lightweight, efficient web solutions. Specializing in seamless, user-friendly interfaces and high-performance applications, Feathery ensures your digital presence is both elegant and powerful.

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BoldDesk

About BoldDesk

BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.

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