Connect Fireflies and Customer.io to Build Intelligent Automations

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Fireflies

When this happens...

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Customer.io

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Meeting

New Meeting

Triggers when a new meeting with transcripts is created

Customer Events

Customer Events

Triggers when Events are performed on customer

Email Events

Email Events

Triggers when Events are performed on Email.

In-app Message Events

In-app Message Events

Triggers when Events are performed on messages.

Push Events

Push Events

Triggers when a push notification is drafted.

SMS Events

SMS Events

Trigger when an SMS delivery event happens (e.g., sent, delivered, failed, opened, clicked).

Do thisActions

Action is the task that follows automatically within your Fireflies integrations.

Upload Audio

Upload Audio

Creates a new meeting in Fireflies to be stored, transcribed, and shared.

Find Meeting by ID

Find Meeting by ID

Finds a specific user meeting/transcript

Find Meeting by Call Details

Find Meeting by Call Details

Searches a Meeting based on provided parameters.

Find Recent Meeting

Find Recent Meeting

Gets the most recent user meeting

Find all Meeting

Find all Meeting

Find all Meeting

List campaigns

List campaigns

Returns a list of all of your collections, including the name and schema for each collection.

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Frequently Asked Questions

How do I start an integration between Fireflies and Customer.io?

To start, connect both your Fireflies and Customer.io accounts to viaSocket. Once connected, you can set up a workflow where an event in Fireflies triggers actions in Customer.io (or vice versa).

Can we customize how data from Fireflies is recorded in Customer.io?

Absolutely. You can customize how Fireflies data is recorded in Customer.io. This includes choosing which data fields go into which fields of Customer.io, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Fireflies and Customer.io?

The data sync between Fireflies and Customer.io typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Fireflies to Customer.io?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Fireflies and Customer.io?

Yes, you can set conditional logic to control the flow of data between Fireflies and Customer.io. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Fireflies

About Fireflies

Fireflies.ai is an AI-powered meeting assistant that helps users transcribe, search, and analyze voice conversations. It integrates with various conferencing platforms to automatically record and transcribe meetings, making it easier for teams to collaborate and access important information from their discussions.

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Customer.io

About Customer.io

Customer.io is a versatile marketing automation platform designed to help businesses create, send, and optimize targeted email campaigns. It enables users to engage with their audience through personalized messaging and automated workflows, ensuring effective communication and improved customer relationships.

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