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When this happensTriggers
A trigger is an event that starts a workflow.
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
Checks for any new ticket created
This trigger checks for newly created tasks in Deskpro.
Action is the task that follows automatically within your FlareApp integrations.
Search Project By Search Name
Creates a new Project.
Search Error for Project.
Search Team Member.
Create a Breand in Deskpro
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your FlareApp and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in FlareApp triggers actions in Deskpro (or vice versa).
Absolutely. You can customize how FlareApp data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.
The data sync between FlareApp and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between FlareApp and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
FlareApp is a comprehensive bug tracking and error monitoring tool designed to help developers and IT teams efficiently manage and resolve software issues. With real-time alerts and detailed error reports, FlareApp ensures that your applications run smoothly and that any potential problems are addressed promptly.
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