Connect FlareApp and Deskpro to Build Intelligent Automations

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FlareApp

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Deskpro

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for FlareApp

Do thisActions

Action is the task that follows automatically within your FlareApp integrations.

Search Project

Search Project

Search Project By Search Name

Create Project

Create Project

Creates a new Project.

Search Error for Project

Search Error for Project

Search Error for Project.

Search Team Member

Search Team Member

Search Team Member.

Create Brand

Create Brand

Create a Breand in Deskpro

Create Ticket

Create Ticket

Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.

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Frequently Asked Questions

How do I start an integration between FlareApp and Deskpro?

To start, connect both your FlareApp and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in FlareApp triggers actions in Deskpro (or vice versa).

Can we customize how data from FlareApp is recorded in Deskpro?

Absolutely. You can customize how FlareApp data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.

How often does the data sync between FlareApp and Deskpro?

The data sync between FlareApp and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from FlareApp to Deskpro?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between FlareApp and Deskpro?

Yes, you can set conditional logic to control the flow of data between FlareApp and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

FlareApp

About FlareApp

FlareApp is a comprehensive bug tracking and error monitoring tool designed to help developers and IT teams efficiently manage and resolve software issues. With real-time alerts and detailed error reports, FlareApp ensures that your applications run smoothly and that any potential problems are addressed promptly.

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Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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