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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Trigger when a new ticket created.
New Contact
Trigger when a new contect is cteated.
Do thisActions
Action is the task that follows automatically within your FlareApp integrations.
Search Project
Search Project By Search Name
Create Project
Creates a new Project.
Search Error for Project
Search Error for Project.
Search Team Member
Search Team Member.
Create a Contact
Creates a new contact
Create a Company
Creates a new company
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Frequently Asked Questions
To start, connect both your FlareApp and Freshdesk accounts to viaSocket. Once connected, you can set up a workflow where an event in FlareApp triggers actions in Freshdesk (or vice versa).
Absolutely. You can customize how FlareApp data is recorded in Freshdesk. This includes choosing which data fields go into which fields of Freshdesk, setting up custom formats, and filtering out unwanted information.
The data sync between FlareApp and Freshdesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between FlareApp and Freshdesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About FlareApp
FlareApp is a comprehensive bug tracking and error monitoring tool designed to help developers and IT teams efficiently manage and resolve software issues. With real-time alerts and detailed error reports, FlareApp ensures that your applications run smoothly and that any potential problems are addressed promptly.
Learn MoreAbout Freshdesk
Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.
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