To start, connect both your followit and gainsight accounts to viaSocket. Once connected, you can set up a workflow where an event in followit triggers actions in gainsight (or vice versa).

Absolutely. You can customize how followit data is recorded in gainsight. This includes choosing which data fields go into which fields of gainsight, setting up custom formats, and filtering out unwanted information.

The data sync between followit and gainsight typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.