To start, connect both your followup and Vitel Phone accounts to viaSocket. Once connected, you can set up a workflow where an event in followup triggers actions in Vitel Phone (or vice versa).

Absolutely. You can customize how followup data is recorded in Vitel Phone. This includes choosing which data fields go into which fields of Vitel Phone, setting up custom formats, and filtering out unwanted information.

The data sync between followup and Vitel Phone typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.