Connect Formbricks and Salesforce to Build Intelligent Automations

Choose a Trigger

Formbricks

When this happens...

Choose an Action

Salesforce

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Contact

New Contact

Triggers when a new Contact is created.

New Lead

New Lead

Triggers when a new Lead is created.

New Record

New Record

Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.

Updated Record

Updated Record

Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.

New Case Attachment

New Case Attachment

Triggers when a new Attachment is added to a case.

New Task

New Task

Triggers when a new task is created.

Do thisActions

Action is the task that follows automatically within your Formbricks integrations.

List All Action Classes

List All Action Classes

Get all the action classes available in the environment

List Attribute Classes

List Attribute Classes

Geta list of all the available attribute classes.

List Contact Attribute Keys

List Contact Attribute Keys

Get a list of all contact attribute keys defined in the current environment.

List Contact Attributes

List Contact Attributes

Get a list of all contact attributes in the current environment.

List Contacts

List Contacts

Get a list of all contacts for the current environment.

List Persons

List Persons

Get all the identified people from Formbricks.

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Frequently Asked Questions

How do I start an integration between Formbricks and Salesforce?

To start, connect both your Formbricks and Salesforce accounts to viaSocket. Once connected, you can set up a workflow where an event in Formbricks triggers actions in Salesforce (or vice versa).

Can we customize how data from Formbricks is recorded in Salesforce?

Absolutely. You can customize how Formbricks data is recorded in Salesforce. This includes choosing which data fields go into which fields of Salesforce, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Formbricks and Salesforce?

The data sync between Formbricks and Salesforce typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Formbricks to Salesforce?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Formbricks and Salesforce?

Yes, you can set conditional logic to control the flow of data between Formbricks and Salesforce. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Formbricks

About Formbricks

Formbricks is an open-source survey platform to gather insights at any point in the user journey.

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Salesforce

About Salesforce

Salesforce is a leading cloud-based customer relationship management (CRM) platform that provides businesses with tools to manage customer interactions, sales processes, and marketing campaigns. It offers a comprehensive suite of applications for sales, service, marketing, and more, enabling organizations to streamline operations and enhance customer engagement.

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