IntegrationsFreshchat ClassicChatfuel
Freshchat Classic + Chatfuel

Connect Freshchat Classic and Chatfuel to Build Intelligent Automations

Choose a Trigger

Freshchat Classic

When this happens...

Choose an Action

Chatfuel

Automatically do this!

Enable Integrations or automations with these events of Freshchat Classic and Chatfuel

Enable Integrations or automations with these events of Freshchat Classic and Chatfuel

Actions

Create a User

Create a User

Add a new user to Freshchat.

Search a User

Search a User

Find and get details of all users who meet your search criteria.

Create a Conversation

Create a Conversation

Start a new chat thread.

Search User

Search User

Search a user.

List all Bots

List all Bots

Retrieve a list of all bots associated with your Chatfuel account.

Create Bot

Create Bot

Creates an empty bot

Request a new Action for Freshchat Classic

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Frequently Asked Questions

How do I start an integration between Freshchat Classic and Chatfuel?

To start, connect both your Freshchat Classic and Chatfuel accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Chatfuel (or vice versa).

Can we customize how data from Freshchat Classic is recorded in Chatfuel?

Absolutely. You can customize how Freshchat Classic data is recorded in Chatfuel. This includes choosing which data fields go into which fields of Chatfuel, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshchat Classic and Chatfuel?

The data sync between Freshchat Classic and Chatfuel typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshchat Classic to Chatfuel?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshchat Classic and Chatfuel?

Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Chatfuel. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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Chatfuel

About Chatfuel

Chatfuel is a leading platform for building chatbots on Facebook Messenger and Instagram. It allows businesses to automate customer interactions, provide instant support, and engage users with personalized messaging.

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