Connect Freshchat Classic and edX: MicroMasters Program in Artificial Intelligence to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshchat Classic
Choose an Action
Automatically do this!
- Request a new Action for edX: MicroMasters Program in Artificial Intelligence
Enable Integrations or automations with these events of Freshchat Classic and edX: MicroMasters Program in Artificial Intelligence
Enable Integrations or automations with these events of Freshchat Classic and edX: MicroMasters Program in Artificial Intelligence
Actions
Create a User
Add a new user to Freshchat.
Search Users
Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.
Create a conversation
Creates a new conversation.
Search User
Search a user.
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- text is aiReplytoCommentSend a Private ReplyAdd Step
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- Send for Approval acceptCreate Entry of expensesAdd Step
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Frequently Asked Questions
To start, connect both your Freshchat Classic and edX: MicroMasters Program in Artificial Intelligence accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in edX: MicroMasters Program in Artificial Intelligence (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in edX: MicroMasters Program in Artificial Intelligence. This includes choosing which data fields go into which fields of edX: MicroMasters Program in Artificial Intelligence, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and edX: MicroMasters Program in Artificial Intelligence typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and edX: MicroMasters Program in Artificial Intelligence. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreAbout edX: MicroMasters Program in Artificial Intelligence
Gain in-depth expertise in Artificial Intelligence with edX’s MicroMasters Program. This program covers key AI domains such as machine learning, robotics, computer vision, and natural language processing, designed to advance your career in technology and research.
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