Connect Freshchat Classic and Sanity to Build Intelligent Automations
Enable Integrations or automations with these events of Freshchat Classic and Sanity
Enable Integrations or automations with these events of Freshchat Classic and Sanity
Actions
Create a User
Add a new user to Freshchat.
Search Users
Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.
Create a conversation
Creates a new conversation.
Search User
Search a user.
Create project
Create a new project with a display name and optional organization ID
Update Project
Modify an existing Sanity project's name, settings, or metadata.
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Frequently Asked Questions
To start, connect both your Freshchat Classic and Sanity accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Sanity (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in Sanity. This includes choosing which data fields go into which fields of Sanity, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and Sanity typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Sanity. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreAbout Sanity
Sanity is a platform for structured content that allows teams to build and manage digital experiences with ease. It provides a flexible and customizable content management system (CMS) that adapts to your needs, enabling seamless collaboration and efficient content delivery.
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