Integrations Freshchat Classic ShareFile
Freshchat Classic + ShareFile

Connect Freshchat Classic and ShareFile to Build Intelligent Automations

Choose a Trigger

Freshchat Classic

When this happens...

Choose an Action

ShareFile

Automatically do this!

Ready to use Freshchat Classic and ShareFile automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New File

New File

Triggers when a new file is uploaded to a specified folder.

New Client

New Client

Triggers when a new client is created.

Request a new Trigger for Freshchat Classic

Do thisActions

Action is the task that follows automatically within your Freshchat Classic integrations.

Create a User

Create a User

Add a new user to Freshchat.

Search Users

Search Users

Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.

Create a conversation

Create a conversation

Creates a new conversation.

Search User

Search User

Search a user.

Add Note

Add Note

Adds a note in the chosen folder.

Add URL

Add URL

Adds a URL in the chosen folder.

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Frequently Asked Questions

How do I start an integration between Freshchat Classic and ShareFile?

To start, connect both your Freshchat Classic and ShareFile accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in ShareFile (or vice versa).

Can we customize how data from Freshchat Classic is recorded in ShareFile?

Absolutely. You can customize how Freshchat Classic data is recorded in ShareFile. This includes choosing which data fields go into which fields of ShareFile, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshchat Classic and ShareFile?

The data sync between Freshchat Classic and ShareFile typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshchat Classic to ShareFile?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshchat Classic and ShareFile?

Yes, you can set conditional logic to control the flow of data between Freshchat Classic and ShareFile. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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ShareFile

About ShareFile

ShareFile is a secure file sharing and storage solution designed for businesses to easily send, receive, and store large files. It offers robust security features, customizable workflows, and seamless integration with other business tools to enhance productivity and collaboration.

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