Connect Freshchat Classic and Zoho Backstage to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshchat Classic
Choose an Action
Automatically do this!
Get Attendee Details
Create Offline Order
Ready to use Freshchat Classic and Zoho Backstage automations
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- Send for Approval acceptCreate Entry of expensesAdd Step
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- InstagramInstagram CaptionGenerate ImagePublish Photo with TaggingAdd Step
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Event
Trigger when new event created.
New Attendee
Triggers when a new attendee is added.
New Checkin
Triggers when an attendee is checked in.
New Order
Trigger when new order is created
Do thisActions
Action is the task that follows automatically within your Freshchat Classic integrations.
Create a User
Add a new user to Freshchat.
Search Users
Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.
Create a conversation
Creates a new conversation.
Search User
Search a user.
Get Attendee Details
Get attendee details by unique id.
Create Offline Order
Creates an order in offline mode
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Frequently Asked Questions
To start, connect both your Freshchat Classic and Zoho Backstage accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Zoho Backstage (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in Zoho Backstage. This includes choosing which data fields go into which fields of Zoho Backstage, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and Zoho Backstage typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Zoho Backstage. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreAbout Zoho Backstage
Zoho Backstage is an enterprise event management tool to help you create memorable event experiences.
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