
When this happens...
New Ticket
New Contact

Automatically do this!
Create Post
Find User
Repost Post
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When this happensTriggers
A trigger is an event that starts a workflow.
Trigger when a new ticket created.
Trigger when a new contect is cteated.
Action is the task that follows automatically within your Freshdesk integrations.
Creates a new contact
Creates a new company
Create a new forum category
Creates a new forum.
Creates a new forum topic

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Freshdesk and Bluesky accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshdesk triggers actions in Bluesky (or vice versa).
Absolutely. You can customize how Freshdesk data is recorded in Bluesky. This includes choosing which data fields go into which fields of Bluesky, setting up custom formats, and filtering out unwanted information.
The data sync between Freshdesk and Bluesky typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshdesk and Bluesky. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.
Learn MoreBluesky is a decentralized social media platform that aims to provide users with a more open and user-controlled social networking experience. It focuses on giving users the ability to own their data and have more control over their online interactions.
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