Connect Freshdesk and Lokalise to Build Intelligent Automations
Choose a Trigger
When this happens...
New Ticket
New Contact
Choose an Action
Automatically do this!
Delete Project
Create Project
Create Comment
Update Translation
Create Task
Create Branch
Delete Key
Find Comment
Find Translation
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Trigger when a new ticket created.
New Contact
Trigger when a new contect is cteated.
Key Added
Triggers when a new key is added to the project.
Contributor Added
Triggers when a new contributor is added to the project.
Contributor Removed
Triggers when an existing contributor is removed from the project.
Key Removed
Triggers when an existing key is removed from the project.
Do thisActions
Action is the task that follows automatically within your Freshdesk integrations.
Create a Contact
Creates a new contact
Create a Company
Creates a new company
Create Forum Category
Create a new forum category
Create a Forum
Creates a new forum.
Create a Forum Topic
Creates a new forum topic
Add Notes to a Tickets
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Frequently Asked Questions
To start, connect both your Freshdesk and Lokalise accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshdesk triggers actions in Lokalise (or vice versa).
Absolutely. You can customize how Freshdesk data is recorded in Lokalise. This includes choosing which data fields go into which fields of Lokalise, setting up custom formats, and filtering out unwanted information.
The data sync between Freshdesk and Lokalise typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshdesk and Lokalise. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshdesk
Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.
Learn MoreAbout Lokalise
Lokalise is a translation management tool that lets you structure and automate workflows while encouraging collaboration among all involved.
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