Connect Freshdesk and Razorpay
Integrate Freshdesk with Razorpay to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create a Contact in Freshdesk when New Payment Captured in Razorpay
Create a Company in Freshdesk when New Payment Captured in Razorpay
Create Forum Category in Freshdesk when New Payment Captured in Razorpay
Create a Forum in Freshdesk when New Payment Captured in Razorpay
Create a Forum Topic in Freshdesk when New Payment Captured in Razorpay
Popular Freshdesk + Razorpay flows
Start from a real workflow other teams are already running.
Choose a trigger
Freshdesk
When this happens...
New Ticket
New Contact
Choose an action
Razorpay
Automatically do this!
Create Customer
Create Subscription Plan
Create Subscription
List Customers
Create Invoice
Create Item
Create Payment Link
Create Order
Pause a Subscription
Cancel a Subscription
List Subscriptions
Create a Contact in Freshdesk when New Payment Captured in Razorpay
Use this flowCreate a Company in Freshdesk when New Payment Captured in Razorpay
Use this flowCreate Forum Category in Freshdesk when New Payment Captured in Razorpay
Use this flowCreate a Forum in Freshdesk when New Payment Captured in Razorpay
Use this flowCreate a Forum Topic in Freshdesk when New Payment Captured in Razorpay
Use this flowAdd Notes to a Tickets in Freshdesk when New Payment Captured in Razorpay
Use this flowFind a Contact by Email in Freshdesk when New Payment Captured in Razorpay
Use this flowFind Ticket by Id in Freshdesk when New Payment Captured in Razorpay
Use this flowCreate a Ticket in Freshdesk when New Payment Captured in Razorpay
Use this flowUpdate Ticket in Freshdesk when New Payment Captured in Razorpay
Use this flowSupported Triggers & Actions
Everything you can automate between Freshdesk and Razorpay.
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Trigger when a new ticket created.
New Contact
Trigger when a new contect is cteated.
New Payment Captured
Runs when a payment is successfully captured.
A New Refund Is Created
Runs when a new refund is created in Razorpay.
Payment Fails
Runs when any payment fails.
A New Order Paid
Triggers when a new order paid
Do thisActions
Action is the task that follows automatically within your Freshdesk integrations.
Create a Contact
Creates a new contact
Create a Company
Creates a new company
Create Forum Category
Create a new forum category
Create a Forum
Creates a new forum.
Create a Forum Topic
Creates a new forum topic
Add Notes to a Tickets
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
Trusted by Thousands. Recognized by the Best.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Learn More About Automation
Stop Doing This Manually:How to Integrate Razorpay with the Apps You Already Use
Connect Razorpay with apps using no-code platforms (viaSocket, Zapier, Make, Pabbly Connect). Learn common triggers, multi-step workflows, security practices, and troubleshooting for failed webhooks.
How viaSocket Works | A Complete Guide
Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.
5 Simple Automation Hacks to Make Your Team Free
Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
Start automating Freshdesk and Razorpay free
No credit card required. Set up your first workflow in minutes.
About Freshdesk
Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.
Learn moreSimilar apps
About Razorpay
Razorpay is a comprehensive payment solutions provider, enabling businesses in India to accept, process, and disburse payments with its product suite. It offers a fast, affordable, and secure way for merchants, schools, ecommerce and other companies to accept and process payments online.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Freshdesk and Razorpay accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Freshdesk and Razorpay as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Razorpay. No coding required.
Yes. You can set up a workflow where Freshdesk triggers actions in Razorpay, and a separate workflow where Razorpay triggers actions in Freshdesk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Freshdesk and Razorpay. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Freshdesk and Razorpay integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
