Connect Freshdesk and Speechmatics to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshdesk
Choose an Action
Automatically do this!
Get Job
Create Job
Get the usage statistics
Ready to use Freshdesk and Speechmatics automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Job
Triggered when a new job is created in speechmatics.
Do thisActions
Action is the task that follows automatically within your Freshdesk integrations.
Create a Contact
Creates a new contact
Create a Company
Creates a new company
Create Forum Category
Create a new forum category
Create a Forum
Creates a new forum.
Create a Forum Topic
Creates a new forum topic
Add Notes to a Tickets
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Frequently Asked Questions
To start, connect both your Freshdesk and Speechmatics accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshdesk triggers actions in Speechmatics (or vice versa).
Absolutely. You can customize how Freshdesk data is recorded in Speechmatics. This includes choosing which data fields go into which fields of Speechmatics, setting up custom formats, and filtering out unwanted information.
The data sync between Freshdesk and Speechmatics typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshdesk and Speechmatics. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshdesk
Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.
Learn MoreAbout Speechmatics
Speechmatics is a leading provider of automatic speech recognition technology, offering advanced solutions for converting spoken language into text. Their platform is designed to support a wide range of languages and dialects, making it ideal for businesses and developers looking to integrate speech-to-text capabilities into their applications. With a focus on accuracy and speed, Speechmatics serves industries such as media, telecommunications, and customer support, providing tools that enhance accessibility and improve communication.
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