
When this happens...
New Ticket
New Contact

Automatically do this!
List Commands
Trigger Command
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When this happensTriggers
A trigger is an event that starts a workflow.
Trigger when a new ticket created.
Trigger when a new contect is cteated.
Trigger when a new command is created on your computer.
Trigger when an existing command is updated on your computer.
Trigger when a new computer created.
Trigger when an existing computer updated.
Action is the task that follows automatically within your Freshdesk integrations.
Creates a new contact
Creates a new company
Create a new forum category
Creates a new forum.
Creates a new forum topic

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Freshdesk and TRIGGERcmd accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshdesk triggers actions in TRIGGERcmd (or vice versa).
Absolutely. You can customize how Freshdesk data is recorded in TRIGGERcmd. This includes choosing which data fields go into which fields of TRIGGERcmd, setting up custom formats, and filtering out unwanted information.
The data sync between Freshdesk and TRIGGERcmd typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshdesk and TRIGGERcmd. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.
Learn MoreTriggercmd is a versatile automation platform that allows users to remotely control and automate actions on their computers, applications, and smart devices using custom commands. With Triggercmd, you can create triggers for almost any task—like launching apps, running scripts, or controlling connected devices—and execute them from the cloud, mobile apps, or voice assistants such as Alexa and Google Assistant. This seamless integration makes it easy to streamline workflows, enhance productivity, and improve overall efficiency across multiple systems. It’s especially useful for automation enthusiasts, IT professionals, and anyone who wants hands-free control over everyday digital tasks.
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