Connect Freshdesk and Upvoted to Build Intelligent Automations

Choose a Trigger

Freshdesk

When this happens...

Choose an Action

Upvoted

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Ticket

New Ticket

Trigger when a new ticket created.

New Contact

New Contact

Trigger when a new contect is cteated.

new feature is added

new feature is added

runs when new feature is added

New comments arrive on a feature

New comments arrive on a feature

runs when new comments arrive on a feature

Request a new Trigger for Freshdesk

Do thisActions

Action is the task that follows automatically within your Freshdesk integrations.

Create a Contact

Create a Contact

Creates a new contact

Create a Company

Create a Company

Creates a new company

Create Forum Category

Create Forum Category

Create a new forum category

Create a Forum

Create a Forum

Creates a new forum.

Create a Forum Topic

Create a Forum Topic

Creates a new forum topic

Add Notes to a Tickets

Add Notes to a Tickets

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Frequently Asked Questions

How do I start an integration between Freshdesk and Upvoted?

To start, connect both your Freshdesk and Upvoted accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshdesk triggers actions in Upvoted (or vice versa).

Can we customize how data from Freshdesk is recorded in Upvoted?

Absolutely. You can customize how Freshdesk data is recorded in Upvoted. This includes choosing which data fields go into which fields of Upvoted, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshdesk and Upvoted?

The data sync between Freshdesk and Upvoted typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshdesk to Upvoted?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshdesk and Upvoted?

Yes, you can set conditional logic to control the flow of data between Freshdesk and Upvoted. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshdesk

About Freshdesk

Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.

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Upvoted

About Upvoted

Upvoted is a platform designed to enhance user engagement and interaction through voting and feedback mechanisms. It allows users to upvote content, ideas, or products, fostering a community-driven environment for decision-making and prioritization.

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