Connect Freshdesk and ZenCommerce to Build Intelligent Automations
Choose a Trigger
When this happens...
New Ticket
New Contact
Choose an Action
Automatically do this!
Get all Customer
Get all Products
Get all Orders
Get all Collections
Ready to use Freshdesk and ZenCommerce automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Trigger when a new ticket created.
New Contact
Trigger when a new contect is cteated.
New Order Created
Triggers when a new order is placed in your ZenCommerce store.
Product Updated
Triggers when a product is updated in your ZenCommerce store.
New Customer
Trigger's when new customer is created
Customer Updated
Trigger's when customer is updated
Do thisActions
Action is the task that follows automatically within your Freshdesk integrations.
Create a Contact
Creates a new contact
Create a Company
Creates a new company
Create Forum Category
Create a new forum category
Create a Forum
Creates a new forum.
Create a Forum Topic
Creates a new forum topic
Add Notes to a Tickets
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Frequently Asked Questions
To start, connect both your Freshdesk and ZenCommerce accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshdesk triggers actions in ZenCommerce (or vice versa).
Absolutely. You can customize how Freshdesk data is recorded in ZenCommerce. This includes choosing which data fields go into which fields of ZenCommerce, setting up custom formats, and filtering out unwanted information.
The data sync between Freshdesk and ZenCommerce typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshdesk and ZenCommerce. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshdesk
Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.
Learn MoreAbout ZenCommerce
ZenCommerce is a comprehensive eCommerce platform designed to help businesses create and manage their online stores with ease. It offers a range of features including customizable templates, secure payment gateways, and robust inventory management tools, making it an ideal solution for businesses looking to establish a strong online presence.
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