IntegrationsFreshserviceAirtable
Freshservice + Airtable

Connect Freshservice and Airtable to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Airtable

Automatically do this!

Use the Built-in Integrations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Records Created or Updated

New Records Created or Updated

Trigger when new record is created or updated in your table.

New Records Created

New Records Created

Trigger when new record is created in your table.

Request a new Trigger for Freshservice

Do thisActions

Action is the task that follows automatically within your Freshservice integrations.

Create Ticket

Create Ticket

Creates a new support ticket in Freshservice.

Add Note to Ticket

Add Note to Ticket

Adds a note to an existing ticket to provide additional information.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

List All records

List All records

list all records

Delete a Record

Delete a Record

Delete an existing record.

Update Record

Update Record

Update an Existing record.

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Frequently Asked Questions

How do I start an integration between Freshservice and Airtable?

To start, connect both your Freshservice and Airtable accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Airtable (or vice versa).

Can we customize how data from Freshservice is recorded in Airtable?

Absolutely. You can customize how Freshservice data is recorded in Airtable. This includes choosing which data fields go into which fields of Airtable, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Airtable?

The data sync between Freshservice and Airtable typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Airtable?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Airtable?

Yes, you can set conditional logic to control the flow of data between Freshservice and Airtable. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

Learn More
Airtable

About Airtable

Airtable is a cloud-based platform for creating and sharing relational databases. The user-friendly interface allows anyone to spin up a database in minutes.

Learn More