Integrations Freshservice Buying Buddy
Freshservice + Buying Buddy

Connect Freshservice and Buying Buddy to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Buying Buddy

Automatically do this!

Enable Integrations or automations with these events of Freshservice and Buying Buddy

Enable Integrations or automations with these events of Freshservice and Buying Buddy

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Request a new Action for Freshservice

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Frequently Asked Questions

How do I start an integration between Freshservice and Buying Buddy?

To start, connect both your Freshservice and Buying Buddy accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Buying Buddy (or vice versa).

Can we customize how data from Freshservice is recorded in Buying Buddy?

Absolutely. You can customize how Freshservice data is recorded in Buying Buddy. This includes choosing which data fields go into which fields of Buying Buddy, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Buying Buddy?

The data sync between Freshservice and Buying Buddy typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Buying Buddy?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Buying Buddy?

Yes, you can set conditional logic to control the flow of data between Freshservice and Buying Buddy. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.