Connect Freshservice and Fatoora to Build Intelligent Automations
Enable Integrations or automations with these events of Freshservice and Fatoora
Enable Integrations or automations with these events of Freshservice and Fatoora
Actions
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Create Client
Creates a new client in Fatoora.
Delete Client
Permanently remove a client from Fatoora using their client ID.
Update Client
Updates an existing client's details in Fatoora.
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Frequently Asked Questions
To start, connect both your Freshservice and Fatoora accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Fatoora (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Fatoora. This includes choosing which data fields go into which fields of Fatoora, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Fatoora typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Fatoora. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Fatoora
Fatoora is a comprehensive invoicing and billing platform designed to simplify financial management for businesses. It offers features for creating, sending, and tracking invoices, ensuring efficient payment processing and financial reporting.
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