Connect Freshservice and Favro to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Favro

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Card

New Card

Trigger when new Card is Created.

Request a new Trigger for Freshservice

Do thisActions

Action is the task that follows automatically within your Freshservice integrations.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Create Card

Create Card

Creates a new Card.

Create Tag

Create Tag

Creates a Tag.

Update Tag

Update Tag

Update an Existing Tag.

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Frequently Asked Questions

How do I start an integration between Freshservice and Favro?

To start, connect both your Freshservice and Favro accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Favro (or vice versa).

Can we customize how data from Freshservice is recorded in Favro?

Absolutely. You can customize how Freshservice data is recorded in Favro. This includes choosing which data fields go into which fields of Favro, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Favro?

The data sync between Freshservice and Favro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Favro?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Favro?

Yes, you can set conditional logic to control the flow of data between Freshservice and Favro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Favro

About Favro

Plan a wedding, build an award winning video game or even send a rocket into space. Favro helps you manage everything from the smallest task, to the most advanced project.

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