Connect Freshservice and Geekbot to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Geekbot

Automatically do this!

Enable Integrations or automations with these events of Freshservice and Geekbot

Enable Integrations or automations with these events of Freshservice and Geekbot

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

List  Standup

List Standup

Get list of Standup.

Start Standup

Start Standup

Initiate a standup. Standup will start only for the users included.

List Team

List Team

List teams.

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Frequently Asked Questions

How do I start an integration between Freshservice and Geekbot?

To start, connect both your Freshservice and Geekbot accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Geekbot (or vice versa).

Can we customize how data from Freshservice is recorded in Geekbot?

Absolutely. You can customize how Freshservice data is recorded in Geekbot. This includes choosing which data fields go into which fields of Geekbot, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Geekbot?

The data sync between Freshservice and Geekbot typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Geekbot?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Geekbot?

Yes, you can set conditional logic to control the flow of data between Freshservice and Geekbot. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

Learn More
Geekbot

About Geekbot

Geekbot runs asynchronous standups, retrospectives, and surveys — enabling easy, effective, and transparent collaboration across time zones

Learn More