Integrations Freshservice MonkeyLearn Legacy
Freshservice + MonkeyLearn Legacy

Connect Freshservice and MonkeyLearn Legacy to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

MonkeyLearn Legacy

Automatically do this!

Enable Integrations or automations with these events of Freshservice and MonkeyLearn Legacy

Enable Integrations or automations with these events of Freshservice and MonkeyLearn Legacy

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Request a new Action for Freshservice

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Frequently Asked Questions

How do I start an integration between Freshservice and MonkeyLearn Legacy?

To start, connect both your Freshservice and MonkeyLearn Legacy accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in MonkeyLearn Legacy (or vice versa).

Can we customize how data from Freshservice is recorded in MonkeyLearn Legacy?

Absolutely. You can customize how Freshservice data is recorded in MonkeyLearn Legacy. This includes choosing which data fields go into which fields of MonkeyLearn Legacy, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and MonkeyLearn Legacy?

The data sync between Freshservice and MonkeyLearn Legacy typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to MonkeyLearn Legacy?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and MonkeyLearn Legacy?

Yes, you can set conditional logic to control the flow of data between Freshservice and MonkeyLearn Legacy. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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MonkeyLearn Legacy

About MonkeyLearn Legacy

MonkeyLearn is a Text Analysis platform that allows you to classify and extract actionable data from raw texts like emails, chats, webpages, documents, tweets and more! You can classify texts with custom tags like sentiment or topic, and extract any particular data like organizations or keywords.

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