Connect Freshservice and Sender to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Sender

Automatically do this!

Enable Integrations or automations with these events of Freshservice and Sender

Enable Integrations or automations with these events of Freshservice and Sender

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Create Field

Create Field

Create a new field, for subscriber.

Create Campaign

Create Campaign

Creates a new campaign.

Add Subscriber to Group

Add Subscriber to Group

Add Subscriber to Group

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Frequently Asked Questions

How do I start an integration between Freshservice and Sender?

To start, connect both your Freshservice and Sender accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Sender (or vice versa).

Can we customize how data from Freshservice is recorded in Sender?

Absolutely. You can customize how Freshservice data is recorded in Sender. This includes choosing which data fields go into which fields of Sender, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Sender?

The data sync between Freshservice and Sender typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Sender?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Sender?

Yes, you can set conditional logic to control the flow of data between Freshservice and Sender. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Sender

About Sender

Sender.net is a powerful email marketing platform designed to help businesses create, send, and track effective email campaigns. With a user-friendly interface and robust features, it enables users to engage with their audience, automate workflows, and analyze campaign performance.

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