Connect Front and Customer.io to Build Intelligent Automations

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Front

When this happens...

Choose an Action

Customer.io

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Customer Events

Customer Events

Triggers when Events are performed on customer

Email Events

Email Events

Triggers when Events are performed on Email.

In-app Message Events

In-app Message Events

Triggers when Events are performed on messages.

Push Events

Push Events

Triggers when a push notification is drafted.

SMS Events

SMS Events

Trigger when an SMS delivery event happens (e.g., sent, delivered, failed, opened, clicked).

Slack Events

Slack Events

Triggers when a slack message is drafted, attempted, sent, clicked, failed or undelivered.

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Do thisActions

Action is the task that follows automatically within your Front integrations.

Create Contact

Create Contact

Creates a new contact.

Create Account

Create Account

Creates a new Account.

Add Contact Handle

Add Contact Handle

Add a handle (email, phone, etc) to a Contact.

Add Comment

Add Comment

Add a comment to a conversation.

Remove Conversation Links

Remove Conversation Links

Remove Links from a conversation.

Import Message

Import Message

Imports a new message into Front.

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Frequently Asked Questions

How do I start an integration between Front and Customer.io?

To start, connect both your Front and Customer.io accounts to viaSocket. Once connected, you can set up a workflow where an event in Front triggers actions in Customer.io (or vice versa).

Can we customize how data from Front is recorded in Customer.io?

Absolutely. You can customize how Front data is recorded in Customer.io. This includes choosing which data fields go into which fields of Customer.io, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Front and Customer.io?

The data sync between Front and Customer.io typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Front to Customer.io?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Front and Customer.io?

Yes, you can set conditional logic to control the flow of data between Front and Customer.io. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Front

About Front

Front is a collaborative email platform designed to streamline communication and enhance team productivity by allowing users to manage shared inboxes, automate workflows, and integrate with various business tools.

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Customer.io

About Customer.io

Customer.io is a versatile marketing automation platform designed to help businesses create, send, and optimize targeted email campaigns. It enables users to engage with their audience through personalized messaging and automated workflows, ensuring effective communication and improved customer relationships.

Learn More