
When this happens...
New Contact
Contact Updated

Automatically do this!
List Feedback
List Projects
Create a Feedback
List Comments
List Members
List SessionRecordings
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new contact is created.
Triggers when a specific contact is updated.
Triggered when a new feedback is submitted in Userback.
Action is the task that follows automatically within your Gallabox integrations.
Send a WhatsApp template message to any number.
Upsert a contact
List of feedback
List Available Projects
Creates a new feedback entry in Userback.
List comments from a feedback

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To start, connect both your Gallabox and Userback accounts to viaSocket. Once connected, you can set up a workflow where an event in Gallabox triggers actions in Userback (or vice versa).
Absolutely. You can customize how Gallabox data is recorded in Userback. This includes choosing which data fields go into which fields of Userback, setting up custom formats, and filtering out unwanted information.
The data sync between Gallabox and Userback typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gallabox and Userback. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
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