Connect Ganttic and Deskpro to Build Intelligent Automations

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Ganttic

When this happens...

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Deskpro

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for Ganttic

Do thisActions

Action is the task that follows automatically within your Ganttic integrations.

List All Users

List All Users

Retrieves the list of all users

Add Task

Add Task

Creates a new task.

Create Resource

Create Resource

Creates a new resource.

Create Project

Create Project

Creates a new project.

Find Project

Find Project

find project by title

List All Resources

List All Resources

Retrieves the list of all resources

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Frequently Asked Questions

How do I start an integration between Ganttic and Deskpro?

To start, connect both your Ganttic and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in Ganttic triggers actions in Deskpro (or vice versa).

Can we customize how data from Ganttic is recorded in Deskpro?

Absolutely. You can customize how Ganttic data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Ganttic and Deskpro?

The data sync between Ganttic and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Ganttic to Deskpro?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Ganttic and Deskpro?

Yes, you can set conditional logic to control the flow of data between Ganttic and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Ganttic

About Ganttic

Ganttic is an online resource planning software, that you can use for managing project portfolios while planning resources with maximum efficiency. You can create clear and comprehensive visual plans that give you an instant overview of all your resources and projects.

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Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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