Connect Gmail and Capsule CRM to Build Intelligent Automations

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Gmail

When this happens...

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Capsule CRM

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Ready to use Gmail and Capsule CRM automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Attachment

New Attachment

Retrieve recent Gmail messages (optionally filtered by label) that contain attachments, upload those attachments to Viasocket, and return message and attachment details.

New Email Received

New Email Received

Runs when new email arrives

New or Updated Contact

New or Updated Contact

Triggers when a given action is performed on a Person or Organisation.

New or Updated Opportunity

New or Updated Opportunity

Triggers when a given action is performed on an Opportunity.

New or Updated Project

New or Updated Project

Triggers when a given action is performed on a Project.

New or Updated Task

New or Updated Task

Triggers when a given action is performed on a Task.

Do thisActions

Action is the task that follows automatically within your Gmail integrations.

Send Email

Send Email

send a new email message.

Add or Remove Label to Email

Add or Remove Label to Email

Add or remove a label on a specific email or the first email that matches a subject or sender.

Reply to Email

Reply to Email

Reply to an existing Gmail thread (plain text or HTML). Supports To/CC/BCC, attachments, custom sender name, and optional labels.

Get Thread Replies

Get Thread Replies

Retrieve all messages in a thread excluding those sent from the specified email address.

Search Gmail Messages

Search Gmail Messages

Find Gmail messages by sender, subject, label, or AI/advanced query and return message details, attachments, and a next-page token.

Get Email Attachment

Get Email Attachment

Retrieve attachments from an email by Message ID and return attachment details (filename, MIME type, size) and accessible URLs.

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Step by step guides to integrate Gmail and Capsule CRM

Frequently Asked Questions

How do I start an integration between Gmail and Capsule CRM?

To start, connect both your Gmail and Capsule CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Gmail triggers actions in Capsule CRM (or vice versa).

Can we customize how data from Gmail is recorded in Capsule CRM?

Absolutely. You can customize how Gmail data is recorded in Capsule CRM. This includes choosing which data fields go into which fields of Capsule CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Gmail and Capsule CRM?

The data sync between Gmail and Capsule CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Gmail to Capsule CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Gmail and Capsule CRM?

Yes, you can set conditional logic to control the flow of data between Gmail and Capsule CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Gmail

About Gmail

Gmail is a free email service developed by Google. It allows users to send and receive emails, manage their inbox, and organize their communications efficiently. With features like spam filtering, search capabilities, and integration with other Google services, Gmail is a powerful tool for personal and professional communication.

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Capsule CRM

About Capsule CRM

CRM software helps sales teams enhance customer relationship management by centralizing customer information, tracking customer interactions across multiple platforms, and providing tools for effective contact management.

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