Connect Gmail and Portal CX to Build Intelligent Automations

Choose a Trigger

Gmail

When this happens...

Choose an Action

Portal CX

Automatically do this!

Enable Integrations or automations with these events of Gmail and Portal CX

Enable Integrations or automations with these events of Gmail and Portal CX

Triggers

New Attachment

New Attachment

Retrieve recent Gmail messages (optionally filtered by label) that contain attachments, upload those attachments to Viasocket, and return message and attachment details.

New Email Received

New Email Received

Runs when new email arrives

Request a new Trigger for Gmail

Actions

Send Email

Send Email

send a new email message.

Add or Remove Label to Email

Add or Remove Label to Email

Add or remove a label on a specific email or the first email that matches a subject or sender.

Reply to Email

Reply to Email

Reply to an existing Gmail thread (plain text or HTML). Supports To/CC/BCC, attachments, custom sender name, and optional labels.

Get Thread Replies

Get Thread Replies

Retrieve all messages in a thread excluding those sent from the specified email address.

Search Gmail Messages

Search Gmail Messages

Find Gmail messages by sender, subject, label, or AI/advanced query and return message details, attachments, and a next-page token.

Get Email Attachment

Get Email Attachment

Retrieve attachments from an email by Message ID and return attachment details (filename, MIME type, size) and accessible URLs.

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Step by step guides to integrate Gmail and Portal CX

Frequently Asked Questions

How do I start an integration between Gmail and Portal CX?

To start, connect both your Gmail and Portal CX accounts to viaSocket. Once connected, you can set up a workflow where an event in Gmail triggers actions in Portal CX (or vice versa).

Can we customize how data from Gmail is recorded in Portal CX?

Absolutely. You can customize how Gmail data is recorded in Portal CX. This includes choosing which data fields go into which fields of Portal CX, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Gmail and Portal CX?

The data sync between Gmail and Portal CX typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Gmail to Portal CX?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Gmail and Portal CX?

Yes, you can set conditional logic to control the flow of data between Gmail and Portal CX. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Gmail

About Gmail

Gmail is a free email service developed by Google. It allows users to send and receive emails, manage their inbox, and organize their communications efficiently. With features like spam filtering, search capabilities, and integration with other Google services, Gmail is a powerful tool for personal and professional communication.

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Portal CX

About Portal CX

PortalCX helps you give your customers a real-time view of their projects to reduce churn, cut support costs, and improve customer satisfaction. All through Portals customized to your business.

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