Connect Gmail and Teamwork Desk
Integrate Gmail with Teamwork Desk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Email via Gmail when New Ticket in Teamwork Desk
Add or Remove Labels on Emails in Gmail when New Ticket in Teamwork Desk
Reply To Email Thread in Gmail when New Ticket in Teamwork Desk
Get Thread Replies in Gmail when New Ticket in Teamwork Desk
Search Email Messages in Gmail when New Ticket in Teamwork Desk
Popular Gmail + Teamwork Desk flows
Start from a real workflow other teams are already running.
Choose a trigger
Gmail
When this happens...
New Attachment
New Email Received
New Email Sent
Choose an action
Teamwork Desk
Automatically do this!
Create Customer
Assign Ticket
Link tasks to ticket
Unassign Ticket
Update Customer
Update Ticket
Create a Ticket
Send Email via Gmail when New Ticket in Teamwork Desk
Use this flowAdd or Remove Labels on Emails in Gmail when New Ticket in Teamwork Desk
Use this flowReply To Email Thread in Gmail when New Ticket in Teamwork Desk
Use this flowGet Thread Replies in Gmail when New Ticket in Teamwork Desk
Use this flowSearch Email Messages in Gmail when New Ticket in Teamwork Desk
Use this flowGet Email Attachment from Gmail when New Ticket in Teamwork Desk
Use this flowCreate Email Draft in Gmail when New Ticket in Teamwork Desk
Use this flowList all Mails from Gmail when New Ticket in Teamwork Desk
Use this flowSend Email via Gmail when New Customer in Teamwork-desk
Use this flowAdd or Remove Labels on Emails in Gmail when New Customer in Teamwork-desk
Use this flowSupported Triggers & Actions
Everything you can automate between Gmail and Teamwork Desk.
When this happensTriggers
A trigger is an event that starts a workflow.
New Attachment
Retrieve recent Gmail messages (optionally filtered by label) that contain attachments, upload those attachments to Viasocket, and return message and attachment details.
New Email Received
Runs when new email arrives
New Email Sent
Runs the workflow automatically whenever a new email appears in the Sent mailbox or a specified label.
New Ticket
Triggers when a new ticket is created.
New Customer
Triggers when a new customer is added.
Customer Updated
Triggers when a customer's details are updated.
Do thisActions
Action is the task that follows automatically within your Gmail integrations.
Send Email
send a new email message.
Add or Remove Labels on Emails
Add or remove labels on a specific email or on emails matching sender, subject, or thread ID.
Reply To Email Thread
Send a reply in an existing Gmail thread.
Get Thread Replies
Retrieve all messages in a thread excluding those sent from the specified email address.
Search Email Messages
Search emails by manual, advanced, or AI query and return message details, attachments, and a next-page token.
Get Email Attachment
Retrieve attachments from an email by Message ID and return attachment details (filename, MIME type, size) and accessible URLs.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
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Step-by-step video tutorials to help you connect apps, automate workflows, and save time.
Learn how to automate Gmail and Teamwork Desk workflows.
Learn how to automate Gmail and Teamwork Desk workflows.
Learn how to automate Gmail and Teamwork Desk workflows.
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About Gmail
Gmail is Google's email service that helps users send, receive, organize, search, and manage email messages with powerful spam filtering and integration across Google Workspace.
Learn more
About Teamwork Desk
Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Gmail and Teamwork Desk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Gmail and Teamwork Desk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Teamwork Desk. No coding required.
Yes. You can set up a workflow where Gmail triggers actions in Teamwork Desk, and a separate workflow where Teamwork Desk triggers actions in Gmail. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Gmail and Teamwork Desk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Gmail and Teamwork Desk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
