
When this happens...
New Review Posted

Automatically do this!
List Feedback
List Projects
Create a Feedback
List Comments
List Members
List SessionRecordings
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new review is posted on your Google Business Profile.
Triggered when a new feedback is submitted in Userback.
Action is the task that follows automatically within your Google Business Profile integrations.
Create a local post with photo
creates a reply for a specified review.
get all review for business account.
Update a Google Business Profile Event post .
List of feedback
List Available Projects

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To start, connect both your Google Business Profile and Userback accounts to viaSocket. Once connected, you can set up a workflow where an event in Google Business Profile triggers actions in Userback (or vice versa).
Absolutely. You can customize how Google Business Profile data is recorded in Userback. This includes choosing which data fields go into which fields of Userback, setting up custom formats, and filtering out unwanted information.
The data sync between Google Business Profile and Userback typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Google Business Profile and Userback. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Google Business Profile is a tool that allows businesses to manage their online presence across Google, including Search and Maps. By verifying and editing your business information, you can help customers find you and tell them the story of your business.
Learn MoreUserback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn More