Integrate Google Chat with Userback to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List Feedback from Userback when New Message Arrives in Google Chat Space in Google Chat
List Projects in Userback when New Message Arrives in Google Chat Space in Google Chat
Create a Feedback in Userback when New Message Arrives in Google Chat Space in Google Chat
List Comments from a Feedback from Userback when New Message Arrives in Google Chat Space in Google Chat
List Members from Userback when New Message Arrives in Google Chat Space in Google Chat
Start from a real workflow other teams are already running.
Google Chat
When this happens...
New Message Arrives in Google Chat Space
Userback
Automatically do this!
List Feedback
List Projects
Create a Feedback
List Comments from a Feedback
List Members
List SessionRecordings
List Feedback from Userback when New Message Arrives in Google Chat Space in Google Chat
Use this flowList Projects in Userback when New Message Arrives in Google Chat Space in Google Chat
Use this flowCreate a Feedback in Userback when New Message Arrives in Google Chat Space in Google Chat
Use this flowList Comments from a Feedback from Userback when New Message Arrives in Google Chat Space in Google Chat
Use this flowList Members from Userback when New Message Arrives in Google Chat Space in Google Chat
Use this flowList SessionRecordings in Userback when New Message Arrives in Google Chat Space in Google Chat
Use this flowSend Message via Google Chat when New Feedback from Userback
Use this flowCreate Google Chat Card in Google Chat when New Feedback from Userback
Use this flowList Messages from Google Chat when New Feedback from Userback
Use this flowList Spaces in Google Chat when New Feedback from Userback
Use this flowEverything you can automate between Google Chat and Userback.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new message is sent or received in a Google Chat space.
Triggered when a new feedback is submitted in Userback.
Action is the task that follows automatically within your Google Chat integrations.
Send a message to a chat space or thread. Optionally reply in an existing thread, target a specific thread, and include a request or message ID to avoid duplicates or link messages.
Creates a card message in a specified Google Chat space.
List messages in a Google Chat space.
List chat spaces, optionally filtering by space type and using pagination.
List of feedback
List Available Projects

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Google Chat, bringing powerful features directly to your conversations. Whether you're working in a team, managing projects, or coordinating with clients, helps you stay organized, streamline communication, and boost productivity.
Learn moreUserback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreSign up for a free viaSocket account, then authorize both your Google Chat and Userback accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Google Chat and Userback as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Userback. No coding required.
Yes. You can set up a workflow where Google Chat triggers actions in Userback, and a separate workflow where Userback triggers actions in Google Chat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Google Chat and Userback. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Google Chat and Userback integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.