Connect Google Forms and LiveAgent to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Form Response
Triggers when a new response is submitted in a Google Form.
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your Google Forms integrations.
List Form Response
List form response by form id.
Create Google Form
Create a Google Form with title, description, questions, and optional quiz settings.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
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Step by step guides to integrate Google Forms and LiveAgent
Frequently Asked Questions
To start, connect both your Google Forms and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in Google Forms triggers actions in LiveAgent (or vice versa).
Absolutely. You can customize how Google Forms data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.
The data sync between Google Forms and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Google Forms and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Google Forms
Google Forms is a versatile tool that allows users to create surveys, quizzes, and forms for data collection and analysis. It integrates seamlessly with other Google Workspace applications, making it easy to gather and organize information.
Learn MoreAbout LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
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