Connect Gorgias and ServerX to Build Intelligent Automations
Choose a Trigger
When this happens...
New Ticket
Choose an Action
Automatically do this!
- Request a new Action for ServerX
Enable Integrations or automations with these events of Gorgias and ServerX
Enable Integrations or automations with these events of Gorgias and ServerX
Triggers
New Ticket
Triggers when a new support ticket is created.
Actions
Create Ticket
Creates a new ticket.
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Automate Instagram Comment Replies with Smart DMs
- text is aiReplytoCommentSend a Private ReplyAdd Step
- Is guide commentReplytoComment GuideSend a Private Reply GuideAdd Step
- multi keyword matchcmntdqJzLMYSReplytoCommentMultiKeywordAdd Step
Automate Expense Report Approvals via Slack & QuickBooks
- Send for Approval acceptCreate Entry of expensesAdd Step
- Send for rejectMail for RejectionAdd Step
Automate Instagram DM Replies, Reactions, and Team Alerts
- has responseSendDMMessageAdd Step
- Notify teamSendMailAdd Step
- has reactSendDMMessage ReactAdd Step
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Frequently Asked Questions
To start, connect both your Gorgias and ServerX accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in ServerX (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in ServerX. This includes choosing which data fields go into which fields of ServerX, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and ServerX typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and ServerX. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreAbout ServerX
ServerX is a powerful server management platform designed to help businesses monitor, maintain, and optimize their server infrastructure. It provides real-time analytics, automated alerts, and tools for efficient resource management and security.
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