Connect Gorgias and smstools to Build Intelligent Automations
Choose a Trigger
When this happens...
New Ticket
Choose an Action
Automatically do this!
- Request a new Action for smstools
Enable Integrations or automations with these events of Gorgias and smstools
Enable Integrations or automations with these events of Gorgias and smstools
Triggers
New Ticket
Triggers when a new support ticket is created.
Actions
Create Ticket
Creates a new ticket.
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Frequently Asked Questions
To start, connect both your Gorgias and smstools accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in smstools (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in smstools. This includes choosing which data fields go into which fields of smstools, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and smstools typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and smstools. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreAbout smstools
Smstools is a user-friendly platform to send and receive SMS, Whatsapp, and voice calls.
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