Connect GorillaDesk and Gainsight Customer Communities to Build Intelligent Automations
Enable Integrations or automations with these events of GorillaDesk and Gainsight Customer Communities
Enable Integrations or automations with these events of GorillaDesk and Gainsight Customer Communities
Triggers
New Customer
Triggers when a new customer is created.
Updated Customer
Trigger when an existing customer is updated.
Actions
Add a Customer
Adds a new customer to GorillaDesk.
Add a Lead
Adds a new lead to GorillaDesk.
Add a Booking
Adds a new event inside GorillaDesk with the status pending booking on the schedule.
Get Company
Get Company for the account.
List Users
Get all users form GorillaDesk.
List Customer
Get all customer form GorillaDesk.
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Frequently Asked Questions
To start, connect both your GorillaDesk and Gainsight Customer Communities accounts to viaSocket. Once connected, you can set up a workflow where an event in GorillaDesk triggers actions in Gainsight Customer Communities (or vice versa).
Absolutely. You can customize how GorillaDesk data is recorded in Gainsight Customer Communities. This includes choosing which data fields go into which fields of Gainsight Customer Communities, setting up custom formats, and filtering out unwanted information.
The data sync between GorillaDesk and Gainsight Customer Communities typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between GorillaDesk and Gainsight Customer Communities. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About GorillaDesk
GorillaDesk is a comprehensive field service management software designed to streamline operations for service-based businesses. It offers features such as scheduling, invoicing, customer management, and reporting to enhance productivity and efficiency.
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About Gainsight Customer Communities
Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.
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