Connect GorillaDesk and Userback
Integrate GorillaDesk with Userback to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List Phone Type from GorillaDesk when New Feedback from Userback
List Feedback from Userback when New Customer in GorillaDesk
List Projects in Userback when New Customer in GorillaDesk
Create a Feedback in Userback when New Customer in GorillaDesk
List Comments from a Feedback from Userback when New Customer in GorillaDesk
Popular GorillaDesk + Userback flows
Start from a real workflow other teams are already running.
Choose a trigger
GorillaDesk
When this happens...
New Customer
Updated Customer
Choose an action
Userback
Automatically do this!
List Feedback
List Projects
Create a Feedback
List Comments from a Feedback
List Members
List SessionRecordings
List Phone Type from GorillaDesk when New Feedback from Userback
Use this flowList Feedback from Userback when New Customer in GorillaDesk
Use this flowList Projects in Userback when New Customer in GorillaDesk
Use this flowCreate a Feedback in Userback when New Customer in GorillaDesk
Use this flowList Comments from a Feedback from Userback when New Customer in GorillaDesk
Use this flowList Members from Userback when New Customer in GorillaDesk
Use this flowList SessionRecordings in Userback when New Customer in GorillaDesk
Use this flowList Feedback from Userback when Updated Customer in GorillaDesk
Use this flowList Projects in Userback when Updated Customer in GorillaDesk
Use this flowCreate a Feedback in Userback when Updated Customer in GorillaDesk
Use this flowSupported Triggers & Actions
Everything you can automate between GorillaDesk and Userback.
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is created.
Updated Customer
Runs when customer is updated
New Feedback
Triggered when a new feedback is submitted in Userback.
Do thisActions
Action is the task that follows automatically within your GorillaDesk integrations.
Add a Customer
Adds a new customer to GorillaDesk.
Add a Lead
Adds a new lead to GorillaDesk.
Add a Booking
Adds a new event inside GorillaDesk with the status pending booking on the schedule.
Get Company Details
Retrieve essential information about your business account.
Fetch GorillaDesk Users
Retrieve a list of all users from your GorillaDesk account.
List Customer
Get all customer form GorillaDesk.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About GorillaDesk
GorillaDesk is a comprehensive field service management software designed to streamline operations for service-based businesses. It offers features such as scheduling, invoicing, customer management, and reporting to enhance productivity and efficiency.
Learn more
About Userback
Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your GorillaDesk and Userback accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between GorillaDesk and Userback as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Userback. No coding required.
Yes. You can set up a workflow where GorillaDesk triggers actions in Userback, and a separate workflow where Userback triggers actions in GorillaDesk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between GorillaDesk and Userback. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire GorillaDesk and Userback integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
