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Enable Integrations or automations with these events of Groove and Azure Cosmos DB
Triggers when a ticket is closed
Triggers when a ticket is tagged
Triggers when a ticket's priority is change
Triggers when a new ticket is created.
Triggers when a ticket is opened.
Triggers when a ticket is moved to a different mailbox.
Starts a new ticket for your customer
Changes the state of a ticket, e.g. from "opened" to "closed".
Changes the state of a ticket to "opened".
Changes the state of a ticket to "closed
Assigns an agent to a ticket.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
Learn MoreAzure Cosmos DB is a globally distributed, multi-model database service provided by Microsoft. It is designed to enable developers to build highly responsive and scalable applications with ease. With its seamless integration with other Azure services, it offers comprehensive support for various data models and APIs, ensuring flexibility and performance for modern applications.
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