Enable Integrations or automations with these events of Groove and Birst
Triggers when a ticket is closed
Triggers when a ticket is tagged
Triggers when a ticket's priority is change
Triggers when a new ticket is created.
Triggers when a ticket is opened.
Triggers when a ticket is assigned
Starts a new ticket for your customer
Changes the state of a ticket, e.g. from "opened" to "closed".
Changes the state of a ticket to "opened".
Changes the state of a ticket to "closed
Assigns an agent to a ticket.
get all group in Groove.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
Learn MoreBirst is a cloud-based business intelligence and analytics platform that helps organizations make data-driven decisions. It provides tools for data discovery, visualization, and reporting, enabling users to transform raw data into actionable insights. Birst's platform is designed to be user-friendly, allowing both technical and non-technical users to access and analyze data efficiently.
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