Integrate Groove with Flodesk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Remove Subscriber From Segments in Flodesk when Ticket Closed in Groove
Add Subscriber To Segments in Flodesk when Ticket Closed in Groove
Find Subscriber in Flodesk when Ticket Closed in Groove
Unsubscribe Subscriber from Flodesk when Ticket Closed in Groove
Create Or Update Subscriber in Flodesk when Ticket Closed in Groove
Start from a real workflow other teams are already running.
Groove
When this happens...
Ticket Closed
Ticket Tagged
Ticket Priority Changed
Ticket Started
Ticket Opened
Ticket Moved
Ticket Assigned
Note Added
Customer Replied
Flodesk
Automatically do this!
Remove Subscriber From Segments
Add Subscriber To Segments
Find Subscriber
Unsubscribe Subscriber
Create Or Update Subscriber
List Subscribers
List Segments
List all Segments Colour
List Workflows
Add Existing Subscriber to Workflow
Create custom fields
Create Segment
Remove Subscriber From Segments in Flodesk when Ticket Closed in Groove
Use this flowAdd Subscriber To Segments in Flodesk when Ticket Closed in Groove
Use this flowFind Subscriber in Flodesk when Ticket Closed in Groove
Use this flowUnsubscribe Subscriber from Flodesk when Ticket Closed in Groove
Use this flowCreate Or Update Subscriber in Flodesk when Ticket Closed in Groove
Use this flowList Subscribers from Flodesk when Ticket Closed in Groove
Use this flowList Segments from Flodesk when Ticket Closed in Groove
Use this flowList all Segments Colour in Flodesk when Ticket Closed in Groove
Use this flowList Workflows from Flodesk when Ticket Closed in Groove
Use this flowAdd Existing Subscriber to Workflow in Flodesk when Ticket Closed in Groove
Use this flowEverything you can automate between Groove and Flodesk.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a ticket is closed
Triggers when a ticket is tagged
Triggers when a ticket's priority is change
Triggers when a new ticket is created.
Triggers when a ticket is opened.
Triggers when a ticket is moved to a different mailbox.
Action is the task that follows automatically within your Groove integrations.
Starts a new ticket for your customer
Changes the state of a ticket, e.g. from "opened" to "closed".
Changes the state of a ticket to "opened".
Changes the state of a ticket to "closed
Assigns an agent to a ticket.
Removes a subscriber from specific segments.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.

Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.

Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.

Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
No credit card required. Set up your first workflow in minutes.
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
Learn moreFlowdesk is a comprehensive platform designed to streamline operations and enhance productivity for businesses. It offers a suite of tools for project management, workflow automation, and team collaboration, helping organizations to efficiently manage projects and tasks.
Learn moreSign up for a free viaSocket account, then authorize both your Groove and Flodesk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Groove and Flodesk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Flodesk. No coding required.
Yes. You can set up a workflow where Groove triggers actions in Flodesk, and a separate workflow where Flodesk triggers actions in Groove. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Groove and Flodesk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Groove and Flodesk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.