
When this happens...
Ticket Closed
Ticket Tagged
Ticket Priority Changed
Ticket Started
Ticket Opened
Ticket Moved
Ticket Assigned
Note Added
Customer Replied

Automatically do this!
Create Customer
Update Customer
Create a Discount
Delete a Discount
Generate Order Invoice
Generate Subscription Invoice
Explore more automations built by businesses and experts
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a ticket is closed
Triggers when a ticket is tagged
Triggers when a ticket's priority is change
Triggers when a new ticket is created.
Triggers when a ticket is opened.
Triggers when a ticket is moved to a different mailbox.
Action is the task that follows automatically within your Groove integrations.
Starts a new ticket for your customer
Changes the state of a ticket, e.g. from "opened" to "closed".
Changes the state of a ticket to "opened".
Changes the state of a ticket to "closed
Assigns an agent to a ticket.
Creates a New Customer

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Groove and Lemon Squeezy accounts to viaSocket. Once connected, you can set up a workflow where an event in Groove triggers actions in Lemon Squeezy (or vice versa).
Absolutely. You can customize how Groove data is recorded in Lemon Squeezy. This includes choosing which data fields go into which fields of Lemon Squeezy, setting up custom formats, and filtering out unwanted information.
The data sync between Groove and Lemon Squeezy typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Groove and Lemon Squeezy. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
Learn MoreLemon Squeezy is a comprehensive eCommerce platform designed to simplify the process of selling digital products online. It offers tools for managing payments, subscriptions, and customer relationships, making it an ideal solution for creators and businesses looking to monetize their digital content efficiently.
Learn More