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Enable Integrations or automations with these events of Groove and Microsoft Bookings
Triggers when a ticket is closed
Triggers when a ticket is tagged
Triggers when a ticket's priority is change
Triggers when a new ticket is created.
Triggers when a ticket is opened.
Triggers when a ticket is moved to a different mailbox.
Starts a new ticket for your customer
Changes the state of a ticket, e.g. from "opened" to "closed".
Changes the state of a ticket to "opened".
Changes the state of a ticket to "closed
Assigns an agent to a ticket.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
Learn MoreMicrosoft Bookings is an online and mobile app for small businesses who provide services to customers on an appointment basis. It allows businesses to manage their appointments, bookings, and customer information efficiently, integrating seamlessly with Microsoft 365 to streamline scheduling and communication.
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